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FAQ

  • How does Whole Body Cryotherapy work?
    Whole-body cryo is a process of exposing the body to ultra-cool air for no more than 3 minutes at a time in order to trick the brain that the body is freezing, triggering the body’s natural healing mechanisms. As your core works intensively to heat blood and transport it to your extremities, circulation is increased, purifying the blood by replacing harmful toxins with oxygen. This oxygen-purified blood, full of hormones and enzymes, then courses to your muscles and organs, accelerating healing and recovery.
  • What should I wear during a Whole Body Cryotherapy session?
    You are required to wear cotton underwear/ shorts for protection. In addition, we recommended that women wear a cotton sports bra. We will provide gloves, socks, slippers, headphones and a facemask to protect your extremities, nose and ears.
  • What if I’m claustrophobic?
    Throughout the entire Whole Body Cryotherapy process, a trained attendant is always present to ensure your maximum safety. Additionally, the chamber door does not lock, so you're always in control. We could also open the window for you during your session if needed.
  • How do I prepare for a Whole Body Cryotherapy session?
    Not much preparation is needed prior to arriving at the wellness club. We do ask that you arrive completely dry and avoid using any lotions or other topical products beforehand. Since dry air is used during the session, there is no need to shower afterward. It is common for clients to do a session during a lunch break from work as the process is quick, clean, and simple.
  • Can I workout before/after a Whole Body Cryotherapy session?
    Yes. It’s common for athletes to utilize Whole Body Cryotherapy before a workout in order to increase flexibility, range of motion, blood flow, and oxygen flow. Similarly, it’s common for athletes to participate in Whole Body Cryotherapy after working out in order to expedite soft tissue healing and reduce soreness. Your skin should be dry for a session, so if you workout before, it is recommended that you wipe any sweat off and to shower at least 1-hour prior to a session.
  • What can I expect to happen during a Whole Body Cryotherapy session?
    Before entering the chamber for the first time, our trained recovery team will walk you through the process step by step so you know exactly what to expect. The session will last between 2 and 3 minutes. Because the air does not contain any moisture, you will feel chilled but not uncomfortably cold. Your skin temperature will drop to an average of 50° F during the session, but will increase back to normal within a few minutes of the session’s conclusion.
  • How will I feel after a Whole Body Cryotherapy session?
    When the session is complete, your skin will return to its normal temperature within minutes. Immediately after you may feel a slight tingling sensation, but after a few minutes you will likely feel relaxed and muscular pain generally begins to subside. Additionally, many experience better sleep after a session and the invigorating effects of a session are cumulative and long-lasting with additional treatments. Follow-up sessions are recommended for maximum results.
  • How often should I use Whole Body Cryotherapy?
    The chamber can be used up to twice a day, but this is typically only recommended for professional athletes on a very vigorous training schedule. Generally 2-3 treatments a week are sufficient for most individuals, however, treatment schedules vary depending on your level of athletic activity, the severity of soft tissue ailments, and other factors.
  • How long does a session take?
    Depending on the condition you are treating, our professional staff will recommend a session that lasts between 2 and 3 minutes. No session is longer than 3 minutes. From the time you walk through our doors until the time you leave, it will generally take no longer than 15 minutes.
  • What is the water like?
    Our float tank contains about 10 inches of water and 1,000 pounds of Epsom salt. The water temperature is equal to your skin's temperature so it's easy to feel as though you have lost track of where your skin ends and where the water begins.
  • What happens when I float?
    Nothing. You will be distraction-free in total darkness with your ears plugged just below the surface of the water. During your session, the outside world will fade away and in that peace, you have time to turn inwards and relax.
  • What are the benefits?
    Floating helps to reduce stress by allowing time for yourself, where your mind could slow its chatter and your body is free to relax. It increases cognitive function making you able to explore thoughts and emotions in a meditative state. While floating, your muscles are forced to rest helping to alleviate body aches and pain.
  • Is there a “right way” to float?
    No, your experience is completely up to you. We recommend floating with the lights off and no music in order to get the full sensory deprivation experience; however, you may keep the lights and/or music on if you need to. Whichever way you feel most comfortable is the best for you.
  • What do I wear while floating?
    You will float without any clothing in order to get the feeling of nothing touching your body except for the saltwater. You will need to remove all jewelry, piercings, contact lenses and glasses. We will provide you with earplugs to wear while you float and a float pillow that you may choose to use during the session.
  • What do I need to bring?
    Feel free to bring, flip flops and any of your own personal care items, including a hairbrush and a case and solution for contact lenses as they need to be removed prior to floating. You will have your own private room with a shower, towels, body wash, shampoo, and a hairdryer.
  • What should I do to prepare before arriving for my session?
    We recommend avoiding caffeine or any other stimulants two hours prior to floating, and perhaps avoid shaving or waxing prior to your session as the Epsom salt may sting a bit. We will give you more information on the float process, including details on showering right before entering the float pod and immediately after, when you arrive for your session.
  • What if I don't know how to float?
    You couldn’t not float if you tried. Just sit back and relax and let the salt bath be your guide.
  • Is it clean?
    Our water is tested daily, as well as filtered multiple times between each float and overnight. Water flows through a 1-10 micron filter and is treated with UV light and Hydrogen Peroxide for disinfection.
  • Can two people float in the same tank during a single session?
    No, sounds fun, but we only offer single person sessions. Besides even if you wanted to, NYC regulations prohibit more than one person in the tank.
  • How long is my float session?
    Your total session time is 75 minutes. Of this, the first 5 minutes will be used for your pre float shower, 60 minutes is for floating, and the last 10 minutes are for your post-float shower and getting dressed.
  • Who should not float?
    Anyone who has uncontrolled epilepsy, serious psychological conditions, an infectious disease, skin disorder, open wounds or is intoxicated (drug or alcohol). In addition, anyone who has freshly dyed hair, henna, tattoo or spray tan would need to wait a couple of weeks before floating. Individuals with claustrophobia may be worried about floating, but should note that you are always in control and are able to keep the light on, pod cover open or get out at any time. Any individual who requires assistance due to a disability, limited mobility, bone or joint problems, will need to bring an assistant to help during the session. Contact us for more details on who else should not float.
  • What is local cryotherapy?
    Local cryo is a process of exposing targeted parts of the body to extremely cold air. Unlike whole body cryo, the chilled air is geared towards a particular joint or muscle where attention is needed most, triggering an anti-inflammatory response similar to "icing" to stimulate healing. Local cryo facial directs vapors to the face and neck helping the skin feel relaxed and rejuvenated.
  • What are the benefits of local cryotherapy?
    Local cryo body: ● Reduces inflammation and swelling ● Relieves muscle soreness and joint pain ● Stimulates circulation ● Speeds up recovery Local cryo facial: ● Boosts collagen production ● Reduces wrinkles and fine lines ● Provides oxygenated blood to the skin
  • What areas of the body do you apply local cryotherapy to?
    Local cryo could be applied to specific joints of the body including wrists, elbows, shoulders, ankles, knees or hips. It could also be applied to the face, neck, low back or particular muscle groups.
  • What can I expect to happen during a local cryotherapy session?
    While you relax on a recliner chair in a private room, a trained staff member will perform your local cryo session by applying the cold air directly to your targeted area.
  • How do I prepare for local cryotherapy?
    Not much preparation is needed prior to arriving at the wellness club. We do ask that you arrive completely dry and avoid using any lotions or other topical products beforehand in the targeted area. We recommend not wearing or removing make-up; however, it is not required. We have towels and make-up wipes available if you need to clean off any products beforehand. Any jewelry or piercings on the targeted area could be removed upon arrival. You may bring a tank top or shorts to easily expose the area being targeted if necessary; however, we do have robes available to change into.
  • How often should I come in for local cryotherapy?
    For optimal benefits, you should initially come in for 3-5 sessions within a short period of time and then continue with a weekly maintenance session.
  • Do I have to remove my makeup for a local cryo facial?
    It’s totally up to you. Our recommendation is to remove your makeup, but we can do your local cryo facial either way.
  • What conditions would prevent me from using local cryotherapy?
    Anyone who is more than 6 weeks pregnant should not receive local cryo on their body; however local cryo facials are permitted during the entire pregnancy. Anyone who recently had surgery would need to contact their physician prior to participating in local cryotherapy. Local cryotherapy should not be applied to an area with open wounds, cuts or sores.
  • How long is a local cryotherapy session?
    A local cryo session is 12 minutes long.
  • Are local cryo facials only for women?
    No, they are great for anyone.
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